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Your IT Health Checklist: 10 Questions to Assess Your Technical Setup

Writer's picture: Abisai HernandezAbisai Hernandez

Keeping your business's technology in good shape is key to ensuring efficiency and security in your operations. Regular assessments can help you identify areas that need attention and ensure your setup is optimized. In this article, we share our IT health checklist with 10 essential questions to evaluate the technical state of your business.


  1. Is your data secure?


Red brick wall with a gray top behind an orange flame icon, symbolizing a computer firewall. The mood is protective and secure.

Data security is fundamental. Assess whether you have robust firewalls, proper encryption, and secure access controls in place to protect sensitive information from unauthorized access. Customer data, transaction records, and intellectual property are critical assets that must be adequately protected. A data breach can not only harm your reputation but also result in significant legal and financial costs.


Conduct regular security audits to identify potential gaps and ensure your team is trained in safe practices, such as avoiding phishing emails.


Cloudigan's Solution: We offer comprehensive data protection solutions that ensure your information is secure at all times.




  1. Do you back up data regularly?


Computer monitor showing a cloud icon with an upward arrow, symbolizing data upload. Blue background, minimalistic design.

Backups are your safety net. An automated and frequent backup system is crucial for disaster recovery and business continuity. Without a solid backup strategy, you risk losing critical information in the event of system failures, cyberattacks, or natural disasters.


Consider implementing daily backups stored both in the cloud and at separate physical locations for added redundancy.


Cloudigan's Solution: We design and implement reliable backup systems to ensure your data is always recoverable.


  1. Is your software up to date?


An internet browser window displays circular blue arrows and a progress bar, indicating an update or download in progress.

Outdated software is an open door to vulnerabilities. Keeping it up to date reduces the risk of security breaches and ensures optimal performance. This includes operating systems, business applications, and device firmware.


Enable automatic updates whenever possible and schedule monthly reviews to verify versions.


Cloudigan's Solution: Our patch management services ensure that all your software is up-to-date and secure.


  1. Do you have adequate protection against viruses and malware?


Computer monitor with a blue screen, shield icon indicating security, set against a red circle background. No text visible.

Protection against viruses and malware is essential to prevent damage and data theft. Proper tools and best practices are fundamental. Cyberattacks are increasingly sophisticated, making a reliable antivirus solution non-negotiable.


Combine advanced antivirus software with additional measures such as network segmentation and VPN use for remote employees.


Cloudigan's Solution: We manage your system security to protect it against malicious threats.


  1. How reliable is your internet connection and bandwidth?


Person in red shirt using laptop near a large speedometer reading 220. Paper plane flies above, creating a sense of speed and focus.

A slow or unreliable connection can impact productivity. Assess whether your bandwidth meets your current business needs, especially if you use online tools like video conferencing or cloud-based applications.


If your team experiences delays during virtual meetings or file transfers, it may be time to consider upgrading your internet plan.


Cloudigan's Solution: We optimize your network setup to ensure optimal and stable performance.


  1. Are you utilizing cloud services efficiently?


Laptop with document onscreen, graph on tablet, blue cloud with keyhole, and colorful blocks, symbolizing data security and cloud storage.

The cloud offers flexibility and scalability, but only if managed properly. Ensure your storage, applications, and access are secure and optimized. Many businesses fail to maximize the potential of their cloud services due to improper configurations.


Audit your cloud usage to identify areas for improvement, such as adjusting storage capacities or implementing additional security measures.


Cloudigan's Solution: We specialize in cloud management, helping you maximize its benefits.


  1. Do you have a disaster recovery plan?


A cartoon hand holds a glowing yellow light bulb, symbolizing an idea. Red lines radiate from the bulb, suggesting planning ahead.

Disasters can happen. Having a clear plan reduces downtime and minimizes data loss. This includes natural disasters, technological failures, and cyberattacks.


Document a detailed plan with specific recovery steps and conduct regular drills to test its effectiveness.


Cloudigan's Solution: We design and implement disaster recovery strategies tailored to your needs.



  1. Is your network secure and monitored?


Computer screen with a teal globe icon on a shield, symbolizing internet security. Neutral tones suggest a focus on protection.

Network security goes beyond firewalls. Continuous monitoring is essential to detect and prevent threats. This includes reviewing unauthorized access and constantly updating security protocols.


Implement intrusion detection systems (IDS) and create alerts for suspicious activities.


Cloudigan's Solution: We provide network security management to protect your infrastructure before issues arise.


  1. Are your devices and endpoints properly managed?


A person in a blue suit raises arms under three checked boxes. A cog and spark icon are nearby, suggesting success in managing your technical environment.

Proper device management ensures they are secure, up to date, and functioning optimally. This includes computers, tablets, smartphones, and any other devices connected to your network.


Use mobile device management (MDM) solutions to centrally control access and monitor device usage.


Cloudigan Solution: We provide comprehensive device management services, from setup to troubleshooting.


  1. Do you have IT support available?


Person icon at a laptop, surrounded by icons of coding, a gear, and tools, suggesting a person willing to help you if there are IT problems.

IT issues can disrupt workflows. Having accessible support ensures problems are resolved quickly. Unplanned downtime can be costly and frustrating for your team.


Establish clear service-level agreements (SLAs) with your support provider to ensure timely solutions.


Cloudigan's Solution: Our IT support is available to address your needs promptly.



How Cloudigan Can Help with Your IT Health Checklist


Cloudigan's comprehensive IT services are designed to help small businesses maintain a healthy technological environment. From data protection to cloud management and problem resolution, we're here to support you every step of the way.



To make your evaluation easier, download our free checklist today. This resource provides a practical and straightforward guide to optimizing and securing your IT setup.




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